Terms of service

How do I pay?

1. Secure your spot by DM at 078 908 67 36 or email selene.folkesson@gmail.com
2. You'll receive a contract to sign and make payment via Twint or in cash on the first day of class.
3. Goods not included in the class will be billed at the end of the session.

What is your cancellation or reschedule policy?

Classes, workshop and events are NON REFUNDABLE

All notices must be given via EMAIL. We do not accept texts, insta comments, garbled phone messages, or courier pigeons. 

Please note, for the sake of fairness, we apply these rules strictly and with no exceptions

You may reschedule your class 48 hours before a weekday class. You may reschedule your class once only. Notice must be given before this timeframe via EMAIL. An additional week is required for groups of 4+. Notice must be given before this timeframe via EMAIL. 

What do I need to bring to class?

Bring an apron. You won't get super dirty, and the clay doesn't stain, but you might be a little dusty. We do not provide aprons to wear, so please bring your own!

How long does it take to fire my piece?

If your work is ready, your class date will be listed below. It takes around 3-4 weeks for your work to be fired. After this we keep your creations for an additional 6-8 weeks. 

What if I'm late or forgot about my class?

Unfortunately, we are not able to offer make up sessions or refunds if you are late or forget.

What happens if my pot cracks in the kiln?

Studio Azul is not responsible for a piece cracking, breaking, exploding or any other type of unsatisfactory result after firing. Cracks happen.

How will I know when my piece is ready to pick up?

We will send you an SMS